Dear valued customers,
At Baikalla Jewelry, our mission has always been to provide you with the highest quality natural jade jewelry and to offer a trustworthy, reliable shopping experience. Unfortunately, we have recently become aware of an issue that could affect your trust and safety when shopping for jade jewelry online.
It has come to our attention that a fraudulent website, www.baikalla.shop, is impersonating our brand and attempting to deceive customers. We want to be transparent about the situation and provide you with the necessary information to stay safe.
What You Need to Know:
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We Are Working to Resolve the Issue
While we are actively working to address this situation, it is taking longer than we anticipated. Legal measures and web processes are complex, but rest assured we are doing everything we can to protect our brand and your trust. -
Only Trust www.baikalla.com
Please be cautious and only make purchases from our official website: www.baikalla.com. Any other website claiming to be Baikalla Jewelry is not associated with us and may be involved in fraudulent activities. -
We Are Not Affiliated with www.baikalla.shop
We want to emphasize that Baikalla Jewelry has no affiliation whatsoever with www.baikalla.shop. As a result, we cannot take responsibility for any orders, payments, or customer service issues related to purchases made on that site.
How to Stay Safe:
- Always double-check the URL when shopping online. Our only official website is www.baikalla.com.
- If you see any suspicious websites claiming to sell our products, please report them to us immediately.
We deeply value the trust you place in us and will continue to work diligently to safeguard your shopping experience. Thank you for your patience and understanding as we address this matter.
If you have any concerns or need assistance, don’t hesitate to reach out to our customer service team at info@baikalla.com/ 503-975-8676 or our online chat box.
Stay safe,
The Baikalla Jewelry Team
